Delivery Policy

Delivery Policy - J.G. Climbingframes

This Website is only for delivery of products to customers in the UK mainland.

Estimated timescales for delivery are shown against all products. You will also be notified of delivery times when you place the order. We make every effort to deliver items within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. J.G. Climbingframes shall be under no liability for ay delay or failure to deliver the products within our estimated time scales. We reserve the right to charge for delivery in the event that incorrect information is provided by the customer to J.G. Climbingframes in a re delivery of your order or replacement parts.

We will deliver the goods ordered by you to the address you give us at the time you place your order.

Delivery will be made as soon as possible after your order is accepted unless subject to other arrangements given to you by e-mail within 3 working days. If you do not receive your goods within 14 days of the date on which you ordered them we shall have no liability to you unless you notify us in writing at our e-mail address of the problem within 21 days of the date on which you ordered the goods.

If you notify a problem to us under this condition our only obligation will be at our option:

•To make good any shortage or non-delivery
•To replace or repair any goods which are damaged or defective
•To refund to you the amount paid by you for the goods in question in whatever way we choose
Risk of loss or damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage, expenses (including loss of profits, business or goodwill) whatsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question as stated in the Terms and Conditions.